Return & Exchange

We hope you and your pup love what you've ordered! If they don’t fit perfectly, don’t worry - we've made the return process super easy!

Exchanges

• Email ttsfather97@gmail.com within 30 days of the date of initial delivery. 
• All return items must be in new condition and are subject to inspection.
• Exchange is free on your 1^st order*! We want to make sure you get the sizing right on your first purchase and eliminate sizing issues in the future.
• For additional exchanges you will need to return your item(s) at your own cost
• Once we receive your return items, we will send your exchange item

*free exchnage only applies to apparel and walk items (same style different size). Excludes jewelry and cuban link products.

 

Returns

• Email ttsfather97@gmail.com within 30 days of the date of initial delivery.
• You will need to return your item(s) at your own cost.
• All return items must be in new condition otherwise a $7 restocking fee will be deducted from the refund. All items are subject to inspection.
• Once we receive your item(s), we will issue your refund or store credit

 

Defective or Wrong Product

Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team service@sparkpaws.com within 3 business days of receipt of your order and we will resolve the issue for you.

If you were sent incorrect items or are missing items from your order, please contact our customer service team service@sparkpaws.com as soon as possible so we can get that mishap sorted out for you!